USA – Bank of America Reissues Alaska Visa Cards; Customer Data’s Safe, Airline Says

By | April 14, 2017

An undisclosed number of Alaska Airlines visa credit cards may have been involved in a data breach. Old cards were deactivated April 13 and new ones sent.

Bank of America has reissued an undisclosed number of Alaska Airlines Mileage Plan Visa credit cards as a precaution due to a potential third-party compromise of card information.

Alaska Airlines says its systems were not compromised, customer data is not at risk and that the issue is not believed to be significant.

Bank of America says cards are routinely deactivated when credit card information is suspected to be compromised, and “there was nothing specifically pertaining to Alaska Airlines.”

Cards were deactivated Thursday, according to letters with new cards sent to customers.

Alaska Airlines was not at fault, Alaska Air Group Inc. (NYSE: ALK) spokeswoman Halley Knigge said.

Bank of America warned customers by mail and electronically this month that their credit card information “may have been compromised at a third-party location” or “at an undisclosed merchant.”

Bank of America spokeswoman Diane Wagner said the potential compromise was not limited to any one card or bank.

“Bank of America constantly monitors customers’ accounts for fraud,” Wagner said. “If we believe a customer’s card may be at risk, we notify the customer and reissue the card.”

Bank of America Corp. (NYSE: BAC) declined to provide more details, including the source of the breach or how many accounts were affected.

Bank of America says on its website for data breaches that Visa and other card partners do not provide specific breach details due to the sensitivity of the information, and thus the bank is unable to name the merchant or where the data breach occurred.

Customers should check their statements regularly for suspicious charges, destroy their old cards and update recurring charges with the new credit card numbers. Bank of America said cardholders are not be liable for fraud if questionable charges are reportedly promptly.

Source: Puget Sound Business Journal